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Added Mar 18, 2025

Central Station Operator (2nd & 3rd shift) (26803)

Entry Level Springfield, IL | Full-time If you are a hard-working team player seeking employment at a reputable local company providing long-term stability, a casual work environment, and excellent benefits, then we want to talk to you! Central Illinois Security (CIS) is an established Alarm Installation and Monitoring Company.Central Illinois Security (CIS) is seeking candidates to cover evening (3:00 p.m. - 11:00 p.m.) and overnight shifts (11:00 p.m. - 7:00 a.m.) to join our Central Station Team in Springfield, IL. We will consider one full-time candidate or two part-time candidates to fill this need. In this role, you will be a front-line representative for CIS working on the 2nd shift (3:00 pm – 11:00 pm) and/or overnight shifts (11:00pm - 7:00am). The days of the week that the hired individual will work may vary, but at least 35 hours per week are guaranteed. This is considered a full-time position and is eligible for benefits. This is a 24/7/365 facility, which will require weekend availability and occasional holidays.The compensation package includes an hourly wage + paid overtime, paid time off, double pay for holidays (applicable if you work on the holiday), full benefits, and 401k matching. Other perks of this position would include access to our 24-hour health club onsite and a casual work environment.Duties and ResponsibilitiesPromptly responding to alarms by making phone calls to businesses and homeownersNotifying appropriate authorities in emergency situationsProfessionally and efficiently answering incoming calls on a multi-line phone systemProviding excellent customer serviceRouting calls to appropriate extension/personnelTaking accurate and detailed messagesAssisting with invoice mailingsGreeting visitors via video intercomCandidate RequirementsOnce you have been hired, you must obtain a PERC card, which will require fingerprinting and background checks at both the state and federal levels. CIS will coordinate and pay to obtain this certification.You must be at least 18 years of age.You must be available to work the 2nd shift (3:00 pm to 11:00 pm) and/or (11:00pm to 7:00am) during the week, occasional overnights, some weekends, and holidays.You must have permanent authorization to work in the USA. No visa sponsorship is availablePrevious experience in a similar role will make you a stronger candidate.DisclaimerCIS is an equal-opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, domestic partner status, sexual orientation, genetic information, citizenship status, or protected veteran status.The hourly pay for this position is $15.00 + full benefits.